Support

Contact us

Questions, suggestions, or bug reports? Email us: sysaimax@gms.ndhu.edu.tw

We'll reply as soon as we can. When you report a problem, including the version info at the bottom of the app's Settings page helps a lot.

Requirements

Apple Watch, watchOS 11 or later. This is a standalone Apple Watch app — once it's installed, you can play without your iPhone.

My partner isn't moving with me

First, check that Motion & Fitness permission is granted: Watch app on iPhone → Privacy → Motion & Fitness.

You can also press and hold the game screen to open the console, then check the Motion Detection section for the current permission status and cadence reading.

Why is there no "Start Workout" button?

That's deliberate. RunnerQuest recognizes on its own whether you're still, walking, or running, so there's no mode to choose and no button to press — raise your wrist and your partner is already with you.

The app creates a formal workout record only when you accept a pace-off challenge.

How does my partner recover stamina?

Walking, running and challenges all burn stamina, with a daily limit on how much one day can cost. Recovery comes from rest: every new day restores some, and sleeping well restores more. The rhythm is deliberate: rest isn't slacking, it's how you get ready for the next run.

Go several days without activity and your partner slowly gets weaker — the same way training slips away. Come back and move a little, and they'll bounce back.

Hard to see the screen outdoors?

Settings includes a High Contrast palette that reads far better in bright sun. Settings → Display → Palette.

Does it drain the battery?

The app detects motion only while it's in the foreground, and it uses step data from the Apple Watch motion coprocessor — it never keeps GPS or the heart rate sensor running.

A formal workout session starts only when you accept a challenge and begin exercising.

Privacy

The app collects no personal data, and all health data is converted on your device. See the Privacy Policy for details.